If you signed up to an MSE Blagged deal - a best-in-market offer we've negotiated exclusively - which involves you being sent a voucher, we'll always do our best to ensure you get the voucher.
However, there can occasionally be problems with the deal tracking. In particular, if you were running ad-blocking software or cookie blockers when you signed up for the deal, or exited your browser while in the process of signing up, this can stop it tracking correctly. We've some key steps that can help:
1) Do first make sure you've followed all the steps required to get the voucher or cashback. Some deals require you to fill in online forms to redeem the offer, separately from signing up to it.
2) Also you can check the details of expired deals at this link - before going further, check that the deal is due (sometimes you might have to wait up to 90 days to receive it).
3) If you've done this and your voucher is now overdue, first reach out to your provider, which'll be best placed to follow up.
4) If you've already done steps 1-3 and are still struggling, drop a note through to voucherhelp@moneysavingexpert.com including your full name, order number, provider and details of the deal. If you're eligible we'll see if we can help push the provider for you.