Sky is the UK's biggest digital TV provider, and perhaps best known for its movies and sports channels - with its extensive Premier League coverage the jewel in its crown. It's also a popular broadband firm and offers home phone too.
What does Sky offer?
While Sky is famous for its Sky TV subscription service, it's also a major provider of broadband packages - both standard-speed and fibre - and Sky Talk is its home phone service. It also runs its own mobile phone service Sky Mobile, which 'piggybacks' on the O2 network.
How good is Sky's customer service?
In our most recent poll on broadband customer service in Feb 2019 its performance was mixed, with 35% of the 600-odd MoneySavers rating it 'great' and 25% saying it was 'poor'. With TV, customer satisfaction seems to be better - Sky attracts by far the fewest number of complaints per 100,000 subscribers of any of the major pay TV providers, according to Ofcom stats.
Sky TV & Sky Q
Sky TV requires a satellite dish, which you'll need to get installed - it'll be fitted to the outside of your home by a Sky engineer. Sky offers a range of pick and mix TV packages on top of its standard Entertainment option, including Kids, Ultimate On Demand, Sky Cinema and Sky Sports. All of Sky's new TV packages now come with its Sky Q box, which allows you to record and store your favourite programmes. In addition, Sky Q miniboxes allow you to have Sky TV in more than one room.
Sky has a range of broadband packages. All come with Sky Talk line rental as well - there's no broadband-only option. Its different packages include Sky Broadband Unlimited, its standard option, available to 99% of the UK and Sky Fibre Max, its fastest offering.
Sky line rental
All of Sky's broadband packages require you to take line rental too, through its Sky Talk service. If you simply get its basic Sky Pay-as-you-Talk package so that you can have broadband, calls won't be included. If you'll use it to make calls, there are a range of packages you can pay for, including Sky Talk Anytime Extra and Sky Talk International Extra.