Fast Broadband

Broadband customer service: No score

Not part of the Ofcom automatic compensation scheme

'£14.99'

Effective monthly cost
Costs added up: £14.99/mth Shell Energy Broadband line rental & payment

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Usage details

Average 11Mb Download

This is the average speed received by at least 50% between 8pm and 10pm - when most people are online. You may get faster or slower speeds - you should be shown an estimate for your line before signing up

Average 1Mb Upload

This relates to how quickly you can upload files.

Fair Usage Policy

Truly unlimited broadband does not apply either a fair usage policy or traffic management, allowing you to download as much as you want, whenever you want, with your broadband speed acting as the only restricting factor.

Call costs - per minute

National calls
National Calls Daytime Evening Weekend
p p p
p p p
p p p
p p p
Mobile calls
  • Daytime
    Evening
    Weekend
International calls
  • Daytime
    Evening
    Weekend
Calling 0845 or 0870 numbers also incur service charges, in addition to the above - set by the organisation that you are calling. Check before you dial.

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A tool from MoneySavingExpert.com      Data Partner: Decision Tech Ltd.

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From what you've told us, you would likely benefit from choosing

Standard broadband

with average speeds of

10Mb+
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From what you've told us, you would likely benefit from choosing

Fibre broadband

with average speeds of

30Mb
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