Post Office broadband and phone - what you get

Post Office

When it comes to the Post Office you may think stamps and the place you take your parcels, but it's also an established broadband and home phone provider. It offers a series of simple and straightforward packages with the reassurance of a household name.

What does the Post Office offer?

The Post Office offers three different broadband packages, depending on which speed you want, all of which come with line rental. It also has standalone landline deals.

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How good is the Post Office's customer service?

Not great. In our July 2017 broadband customer service poll, just 23% of 105 MoneySavers rated it "great", while 34% said it was "poor".

Post Office broadband

The Post Office has three broadband packages, all of which include line rental and come on an 18-month contract:

  • Unlimited Broadband. Up-to-17Mb standard speed, with no monthly usage cap.
  • Unlimited Fibre Broadband. Up-to-38Mb fibre, with no monthly usage cap.
  • Unlimited Fibre Broadband Plus. Up-to-76Mb superfast fibre, with no monthly usage cap.

Post Office line rental

You'll need to take the Post Office's line rental if you're getting one of its broadband deals, and you can also get it on its own. Line rental comes with unlimited weekend calls to UK landlines – you can then choose from a number of discount call packages, including:

  • Evening & Weekend Calls. Includes evening and weekend calls to UK landlines, weekend calls to UK mobiles and landlines in 40 countries and free calls at any time to other Post Office landline customers.
  • Anytime Calls. Includes calls to UK landlines at any time, weekend calls to UK mobiles and landlines in 40 countries and free calls at any time to other Post Office landline customers.

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More help guides: Broadband & line – how to choose the best deals, Top Digital TV deals

Don't want to switch? See our Broadband Haggling guide.