Does the tool cover the whole of the market and all providers?

It covers the 16 broadband and 6 digital TV providers available via the Decision Tech data stream, which powers our tool. These are BT, Direct Save Telecom, EE, Gigaclear, Hyperoptic, John Lewis, Now Broadband, Plusnet, Post Office, Shell Energy Broadband, Sky, SSE, TalkTalk, Virgin Media, Vodafone and Zen. Our small editorial team then manually try and spot other deals that beat those from other comparison sites and nationwide providers (with reasonable service levels) - as usually the cheapest deals are short lived promotions. If we spot market leading deals elsewhere, we do our best to add them to the tool, in addition to deals we blag specially for MSE users. Sadly, it is incredibly difficult to do a comparison that covers the whole market. This is because there are numerous firms that only cover limited regions that do not provide a data feed, meaning we'd have to manually input them all, which is a mega task. Yet there are a lot of small local providers that we can't list which occasionally may have cheap deals, so if you know of ones near you then it's always worth checking those too. Also, some providers may restrict access to their exclusive deals, though we continually work to get as many into the tool as possible within the scope of our limited resources. While this doesn't cover the whole market, with all these added together we hope we've more deals than other comparisons. We're always happy to hear about deals we might have missed, let us know by emailing the details to unbundled@moneysavingexpert.com . We'll take a look to see if it's good enough to include.

How is the tool financed?

If a link has an * by it, it is an affiliated link that helps MoneySavingExpert stay free to use, as it is tracked to us. If you go through it, it can sometimes result in a payment or benefit to the site. It's worth noting this means the third party used may be named on any credit agreements. You shouldn't notice any difference and the link will never negatively impact the product. Plus the editorial line (the things we write) is NEVER impacted by these links. We aim to look at all available products. If it isn't possible to get an affiliate link for the top deal, it is still included in exactly the same way, just with a non-paying link. For more details, read How This Site Is Financed.

Who provides the data for the tool?

We use industry data feeds from Decision Tech Ltd to help us cover a broad range of the products in the telecoms market, but we hand-pick top deals from providers and other comparisons and add those in too. The companies part of our data feed are BT, Direct Save Telecom, EE, Gigaclear, Hyperoptic, John Lewis, Now Broadband, Plusnet, Post Office, Shell Energy Broadband, Sky, SSE, TalkTalk, Virgin Media, Vodafone and Zen.

How often is the tool updated?

The majority of the products listed on site will be updated as soon as they are made available by through our industry data feeds by Decision Tech Ltd. We will endeavour to display deals we hand-pick from other sites as quickly as possible when they become available in the market.

Why do we need your postcode?

It's to work out whether you can get the service or the deal, nothing more than that. Providers don't work in all areas.

Gigaclear Broadband Deals

Compare broadband deals, phone line & TV to create your perfect package

We compare 16 major providers. See who we do & don't compare.

Broadband

Phone line rental

Include Unbundled deals from multiple providers

Enter your postcode below - the deals you can get depend on where you live.

Need-to-know FAQs & Help

Gigaclear broadband deals

Broadband provider Gigaclear specialises in connecting rural areas in the south and east of England through full fibre broadband. The company's fastest package provides average speeds of 900Mb.

What does Gigaclear offer?

Gigaclear offers a simple range of fast and ultra-fast fibre broadband packages which don't require a phone line.

How good is Gigaclear's customer service?

We haven't had a great deal of feedback from Gigaclear customers so far, with only six MoneySavers responding to our Feb 2019 poll on broadband customer service, though 67% rated it 'great' and 33% said it was 'OK'.

Gigaclear broadband

Gigaclear offers three types of unlimited broadband package, from the entry level 30Mb option to its fastest Go 900 offer with ultra fast average speeds of 900Mb.

Our top need-to-knows

1

Who we do and don't compare

This tool looks at 16 of the biggest providers, including the giants of BT, Sky and Virgin. Plus special deals we've found or blagged that we think are top picks. Yet there are also many small providers we can't list - which occasionally have cheap deals - so it's always worth checking direct with any local provider you know of.
Let us know if you find a top deal we've missed and see which providers this tool covers.
2

Switching can save you £100s

Many get a cheap promo deal for broadband, line rent and/or TV, and stick with it when it ends, usually paying £100s/year more than they started with. Don't let it be you - compare now and see if you could save
3

Fast advertised speeds don't mean faster broadband

Providers only have to advertise the average speed received by at least 50% of customers between 8pm and 10pm. Your actual speed can depend on a host of factors - see the full checklist of tips in Broadband Speed Boosting.
4

Consider your need for speed

If it's just you and the dog, you're likely to be fine with standard speeds averaging around 11Mb. If you share a house, or you use the web for movie downloads, streaming or gaming, you may want to opt for faster speeds in excess of 30Mb.
5

Beware of mid-contract switching costs

Usually you'll pay for the rest of the contract plus termination fees. If your provider increases prices mid-contract and didn't warn you before you signed up, you can switch penalty-free within 30 days of notification of the price hike.

FAQs

1. About this tool

Does the tool cover the whole of the market and all providers?

It covers the 16 broadband and 6 digital TV providers available via the Decision Tech data stream, which powers our tool. These are BT, Direct Save Telecom, EE, Gigaclear, Hyperoptic, John Lewis, Now Broadband, Plusnet, Post Office, Shell Energy Broadband, Sky, SSE, TalkTalk, Virgin Media, Vodafone and Zen.

Our small editorial team then manually try and spot other deals that beat those from other comparison sites and nationwide providers (with reasonable service levels) - as usually the cheapest deals are short lived promotions. If we spot market leading deals elsewhere, we do our best to add them to the tool, in addition to deals we blag specially for MSE users.

Sadly, it is incredibly difficult to do a comparison that covers the whole market. This is because there are numerous firms that only cover limited regions that do not provide a data feed, meaning we'd have to manually input them all, which is a mega task. Yet there are a lot of small local providers that we can't list which occasionally may have cheap deals, so if you know of ones near you then it's always worth checking those too.

Also, some providers may restrict access to their exclusive deals, though we continually work to get as many into the tool as possible within the scope of our limited resources. While this doesn't cover the whole market, with all these added together we hope we've more deals than other comparisons.

We're always happy to hear about deals we might have missed, let us know by emailing the details to unbundled@moneysavingexpert.com. We'll take a look to see if it's good enough to include.

How is the tool financed?

If a link has an * by it, it is an affiliated link that helps MoneySavingExpert stay free to use, as it is tracked to us. If you go through it, it can sometimes result in a payment or benefit to the site. It's worth noting this means the third party used may be named on any credit agreements.

You shouldn't notice any difference and the link will never negatively impact the product. Plus the editorial line (the things we write) is NEVER impacted by these links. We aim to look at all available products. If it isn't possible to get an affiliate link for the top deal, it is still included in exactly the same way, just with a non-paying link. For more details, read How This Site Is Financed.

Who provides the data for the tool?

We use industry data feeds from Decision Tech Ltd to help us cover a broad range of the products in the telecoms market, but we hand-pick top deals from providers and other comparisons and add those in too. The companies part of our data feed are BT, Direct Save Telecom, EE, Gigaclear, Hyperoptic, John Lewis, Now Broadband, Plusnet, Post Office, Shell Energy Broadband, Sky, SSE, TalkTalk, Virgin Media, Vodafone and Zen.

How often is the tool updated?

The majority of the products listed on site will be updated as soon as they are made available by through our industry data feeds by Decision Tech Ltd. We will endeavour to display deals we hand-pick from other sites as quickly as possible when they become available in the market.

Why do we need your postcode?

It's to work out whether you can get the service or the deal, nothing more than that. Providers don't work in all areas.

How do you rank the packages?

We rank based on equivalent monthly cost, including incentive values, ie, cashback or vouchers. We do give you a full cost breakdown for this, so you'll see the elements that make up the cost we rank by.

How is the Effective Monthly Cost calculated?

We take into account the monthly costs of broadband, line rent and TV over the contract, any set up or activation fees then deduct the value of cashback or some vouchers. With vouchers, we only deduct the value if it's for a major retailer or one you can use at numerous retailers, making it close to cashback. This figure is divided by the contract length which gives the equivalent monthly cost.

Do the deals cost more going via this tool?

No, but you may sometimes get more cashback via a cashback site, though this is often on different deals. For example, the broadband and line rent could cost more.
2. Deals help

What package should I go for?

The aim of the tool is to provide you with details of the deals available to you. It's up to you to decide which deal is right for you. Think about the services you actually use and base your search on that.

What is Unbundling?

Unbundling is where you get your broadband and phone line rental from one provider, and your TV from another. It can work out cheaper than getting them from the same provider and it's what makes this tool different - we include Unbundled deals in the results.

Does Unbundled show deals that allow you to pay upfront?

We will tell you which providers allow you to do it but we can't show you the upfront Effective Monthly Cost just yet. Most people pay for broadband and line rental monthly so it's not something we've included in this first incarnation of the tool. We are constantly improving the tool, so this may be something we add at a later date. We do include a few hand-picked deals from other comparisons sites too, as well as deals MoneySavingExpert has blagged directly from providers.

What if I see a better deal elsewhere that you've not included?

Let us know by emailing the details to unbundled@moneysavingexpert.com. We'll take a look and see if we can include it.

When will I be told whether I can get the offer or not?

During the application process on the provider's site.

Can I get more cashback elsewhere?

Sometimes members of specialist cashback websites can be paid when they sign up to some products and services. Do check that it's exactly the same deal though, as terms can differ. Also remember the cashback is never 100% guaranteed until it's in your account.

Full help to take advantage of this and pros & cons in our Top Cashback Sites guide.

Do I have to complete the application online to get the offer?

Most of the time, yes. When you call up you're likely to be offered a different deal, often not as strong as the online one.

My existing supplier has offered me a cheaper deal - should I stick with it?

If you're happy with them and the price is right, then go for it. Telecoms companies are easy to haggle with so if the offer isn't quite what you want, try to negotiate a better one. Though do a comparison first so you know what other deals are out there - it can help your case.

Something has gone wrong with an MSE blagged deal. Where can I get help?

Please email unbundled@moneysavingexpert.com with full details.

I don't need a land line. Can I get broadband-only?

You can but those deals often cost more than the deals with lines so they're not often worth it, though do check - this tool includes them.

How do I claim my BT Voucher?

There are different processes according to the deal you've signed up for.

Most BT deals require you to redeem this once your connection has been activated.

For Mastercard
https://www.vouchers.bt.com/claim-my-reward/?s_intcid=con_reward2

For cashback
https://www.broadbandbenefits.co.uk/cashback/

For iTunes/Amazon vouchers
https://www.vouchers.bt.com/offer/mobileclaim/?s_cid=con_FURL_mobileclaim

For John Lewis/M&S/Boots/Costa vouchers
https://www.vouchers.bt.com/offer/voucher/

If after going through these routes and you've still not received your voucher, you can escalate this to BT via these forms:

For BT Rewards/iTunes/Amazon vouchers
https://bt.custhelp.com/app/contact_email/c/6090

Anything else (including cashback cheques)
https://bt.custhelp.com/app/contact_email/c/5642%2c5643

How do I claim my Sky TV or broadband voucher?

See this link https://www.sky.com/help/articles/how-to-claim-your-reward

How do I claim Plusnet cashback?

If it has been over 2 months and you haven't received it, call 0800 432 0200 and have your username and password to hand. It will then hopefully assist you with locating your missing cheque.

I haven't got a voucher or cashback that came with an MSE blagged deal. Where can I get help?

If you signed up to an MSE Blagged deal - a best-in-market offer we've negotiated exclusively - which involves you being sent a voucher, we'll always do our best to ensure you get the voucher.

However, there can occasionally be problems with the deal tracking. In particular, if you were running ad-blocking software or cookie blockers when you signed up for the deal, or exited your browser while in the process of signing up, this can stop it tracking correctly. We've some key steps that can help:

1) Do first make sure you've followed all the steps required to get the voucher or cashback. Some deals require you to fill in online forms to redeem the offer, separately from signing up to it.

2) Also you can check the details of expired deals at this link - before going further, check that the deal is due (sometimes you might have to wait up to 90 days to receive it).

3) If you've done this and your voucher is now overdue, first reach out to your provider, which'll be best placed to follow up.

4) If you've already done steps 1-3 and are still struggling, drop a note through to voucherhelp@moneysavingexpert.com including your full name, order number, provider and details of the deal. If you're eligible we'll see if we can help push the provider for you.

The advertised speed isn't what I actually get. What's going on?

Firms are required to show the average speed received by at least 50% of its current customer base between 8pm and 10pm - when most people are online. However, you should still only use it as an indication of the speeds you may get. If you want to know the speed you're most likely to get to your home, the best way is to check before committing to a contract. Most major providers adhere to Ofcom's voluntary code of practice, which means you will be shown an estimated access line speed before committing - based on the speeds of other customers with a similar connection.

What broadband is available near me?

What is the fastest broadband I can get?

What is broadband traffic management?

What is the right sports package for me?

Where can I watch TV box sets?
3. How switching works

Do I have to contact and cancel my old provider first?

Mostly no, but it doesn't hurt just to be sure. Moving to or from Virgin can be slightly different - see below.

Switching broadband to and from companies other than Virgin Media: Every major provider except Virgin (200+ in total, incl BT, Sky & TalkTalk) is on the BT Openreach network. If you're switching between them, when you sign up for a new deal it's the new supplier's job to notify your existing one and cancel the contract. You don't need to do anything else.

Moving broadband to or from Virgin: Since Virgin Media runs its own network, the switching process is a little more complicated. You'll need to contact your existing supplier yourself to cancel. It should then give you a termination date, so try to coordinate this with the start date With Virgin Media to avoid loss of service. This is a standard process and you should be able to do it without much hassle.

Switching TV (whether as part of a package or a separate deal): If you're switching broadband, it works as above. If you're switching a TV deal - whether or not it's with the same provider as your broadband - you'll need to call up and cancel the package yourself. Typically you'll need to give 30 days' notice. If you're still in contract you're also likely to have to pay the remainder of the contract to get out of it. As you have to cancel the old TV deal and sign up to the new one, you'll need to ensure you time it right to avoid paying two TV providers in one month.

Will I lose service while connection is taking place?

Yes, but assuming it all goes smoothly usually only for no more than a few hours on the day it's being connected.

Will I have to change my landline number if I switch providers?

You should almost always be able to keep your number, though you may encounter problems if you're switching at the same time as moving home. Just tell your new provider you want to keep it - usually as part of the sign up process - and it should arrange it with your previous provider.

Can I switch to a new provider if I'm still in contract?

You can but you're more than likely to pay early termination fees to cover the remainder of your contract. Check your original contract to find out the exact terms and fees payable if you do.

I'm moving home but I'm still in contract with my provider - can I switch it to my new home?

If broadband is available in the area you're moving to, often you can. If it's not, call up your provider and ask. Some may have to pay, others may waive the fees.

What happens when my contract ends?

You'll be rolled onto your providers standard prices - typically far more than you'll pay on a promotional offer. Diarise the end of your contract and make sure you switch to another promo deal with a new provider, or haggle with your existing provider to avoid paying more than you have to.

How often can I switch broadband/home phone/TV provider?

Technically, as often as you like. However, you're likely to agree to a miniumum contract term. If you switch during that period, you'll be liable to pay for the remainder of your contract anyway so it's not usually worth it. Do weigh up how long you have to go though - if a new deal is cheap enough you may want to pay to get out of the contract.

What can go wrong with a broadband switch?

Technical problems can occur but they're rare and it may take longer than expected depending on where you live.

Can anything go wrong with TV installation?

It depends on the service. For Sky you'll need an engineer to come and set it up. For Virgin, BT etc. often you can do it yourself. Technical issues can occur in which case you may need an engineer. Your provider will tell you if that's the case.

What happens if I need a new/additional phone line?

An engineer will need to come round to set it up. This can take a little while to arrange and is often on weekdays.

Can I switch broadband provider but keep my phone line with someone else?

You can but the point of this tool is that we show when it is and isn't cheaper. Plus it's not an option with some providers.

Will I be credit checked?

Yes. This is normal for utilities - as it is for energy and mobile contracts to this is the ensure you'll honour the contract. If you're worried, you can check your credit file via our Credit Club.

What are my rights if my provider hikes prices?

Under rules from regulator Ofcom, if the contract was taken out after 23 Jan 2014, if your landline, broadband or mobile (but not TV) firm raises prices without warning you before you signed up then you are allowed to leave penalty-free.
But do check the T&Cs as providers may state in there that they reserve the right to hike prices in line with inflation, which would count as a warning.
If it happens without warning all you have to do is tell your provider within 30 days of getting notification from it, and you can then leave penalty-free. That said, only do so if you can find a better price.
4. Further help

I've had poor customer services with a provider you feature. How can I complain?

The broadband industry doesn't have the best customer service reputation and while a provider may be good for some, it can be hell for others. Common problems include installation dates not being met, limited service or slow speeds, incorrect billing and more. It's always worth trying to call your provider first, but if not then try Resolver*, the complaints handling tool.

Where necessary we will warn you about poorly rated providers. That said, even top-rated providers sometimes have problems.

My broadband speed is slow. How can I boost it?

We've tips in our Boost Broadband Speed Guide.

I've changed my mind about a deal. Can I cancel it?

If it's within the cooling off period - typically 14 days - you can. After that you're liable for the cost of the contract.

My question hasn't been answered/I need more help.

Please email unbundled@moneysavingexpert.com with full details.
5. Deals specific pages

BT Broadband deals

Sky Broadband deals

Virgin Broadband deals

Plusnet Broadband deals

Vodafone Broadband deals

Zen Broadband deals

EE Broadband deals

Now Broadband deals

Post Office Broadband deals

John Lewis Broadband deals

TalkTalk Broadband deals

SSE Broadband deals

Relish Broadband deals

Shell Energy Broadband deals

Gigaclear Broadband deals

Fibre Broadband deals

Unlimited Broadband deals

Broadband and Phone deals

Broadband Only deals

Broadband and TV deals

No Contract Broadband deals

Superfast Broadband deals

If a link has an * by it, it is an affiliated link that helps MoneySavingExpert stay free to use, as it is tracked to us. If you go through it, it can sometimes result in a payment or benefit to the site. It's worth noting this means the third party used may be named on any credit agreements.

A tool from MoneySavingExpert.com Data Partner: Decision Tech Ltd.

Great news! You can get this deal in your area.

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How this site works

We think it's important you understand the strengths and limitations of the site. We're a journalistic website and aim to provide the best MoneySaving guides, tips, tools and techniques, but can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong.

This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.
We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the Section 75 guide for protection tips).
Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first.
We often link to other websites, but we can't be responsible for their content.
Always remember anyone can post on the MSE forums, so it can be very different from our opinion.

MoneySavingExpert.com is part of the MoneySupermarket Group, but is entirely editorially independent. Its stance of putting consumers first is protected and enshrined in the legally-binding MSE Editorial Code.

Please read the Full Terms & Conditions, Privacy Policy, Cookies Q&A, How this site is financed and MSE's Editorial Code.

MoneySavingExpert.com - Cutting Your Costs, Fighting Your Corner

Gigaclear Broadband Deals

Compare broadband deals, phone line & TV to create your perfect package

We compare 16 major providers. See who we do & don't compare.

Sorry, we can't yet do a full comparison for all Hull postcodes.

Gigaclear broadband deals

What does Gigaclear offer?

How good is Gigaclear's customer service?

Gigaclear broadband

Our top need-to-knows

Who we do and don't compare

Switching can save you £100s

Fast advertised speeds don't mean faster broadband

Consider your need for speed

Beware of mid-contract switching costs

FAQs

Great news! You can get this deal in your area.

How this site works

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MoneySavingExpert.com - Cutting Your Costs, Fighting Your Corner

Compare broadband deals, phone line & TV to create your perfect package

We compare 16 major providers. See who we do & don't compare.

Sorry, we can't yet do a full comparison for all Hull postcodes.

Gigaclear broadband deals

What does Gigaclear offer?

How good is Gigaclear's customer service?

Gigaclear broadband

Our top need-to-knows

Who we do and don't compare

Switching can save you £100s

Fast advertised speeds don't mean faster broadband

Consider your need for speed

Beware of mid-contract switching costs

FAQs

Does the tool cover the whole of the market and all providers?

How is the tool financed?

Who provides the data for the tool?

How often is the tool updated?

Why do we need your postcode?

How do you rank the packages?

How is the Effective Monthly Cost calculated?

Do the deals cost more going via this tool?

What package should I go for?

What is Unbundling?

Does Unbundled show deals that allow you to pay upfront?

What if I see a better deal elsewhere that you've not included?

When will I be told whether I can get the offer or not?

Can I get more cashback elsewhere?

Do I have to complete the application online to get the offer?

My existing supplier has offered me a cheaper deal - should I stick with it?

Something has gone wrong with an MSE blagged deal. Where can I get help?

I don't need a land line. Can I get broadband-only?

How do I claim my BT Voucher?

How do I claim my Sky TV or broadband voucher?

How do I claim Plusnet cashback?

I haven't got a voucher or cashback that came with an MSE blagged deal. Where can I get help?

The advertised speed isn't what I actually get. What's going on?

Do I have to contact and cancel my old provider first?

Will I lose service while connection is taking place?

Will I have to change my landline number if I switch providers?

Can I switch to a new provider if I'm still in contract?

I'm moving home but I'm still in contract with my provider - can I switch it to my new home?

What happens when my contract ends?

How often can I switch broadband/home phone/TV provider?

What can go wrong with a broadband switch?

Can anything go wrong with TV installation?

What happens if I need a new/additional phone line?

Can I switch broadband provider but keep my phone line with someone else?

Will I be credit checked?

What are my rights if my provider hikes prices?

I've had poor customer services with a provider you feature. How can I complain?

My broadband speed is slow. How can I boost it?

I've changed my mind about a deal. Can I cancel it?

My question hasn't been answered/I need more help.

Great news! You can get this deal in your area.

How this site works

More tools from MoneySavingExpert

Premium Bonds Calculator

eBay Local Deals Mapper

Credit Club

Credit Card & Loans Eligibility Calculator

Cheap Energy Club

Compare Travel Money

Loan Calculator

Income Tax Calculator