BT is the big boy of broadband and home phone - the UK's biggest provider. It often isn't the cheapest around, unless you're on a special promo deal, but BT broadband customers can also get BT TV, including discounted BT Sport.
What does BT offer?
BT has a broad range of broadband packages, from standard speed to BT 900Mb Full Fibre.
BT TV is only available to broadband customers - BT's cheaper than rival providers Sky and Virgin Media, but offers a smaller selection of channels.
BT has also offered Sim-only mobile deals for a few years now via BT Mobile.
How good is BT's customer service?
Despite its size, BT's customer service scores pretty good.
In our Feb 2021 poll on broadband customer service it was rated 'great' by 52% of 1,607 MoneySavers, and 'poor' by just 18%.
BT offers one of the widest ranges of broadband packages with varying speeds.
All BT's broadband packages give you access to BT Sport via its app and online player, though usually at an additional charge.
You also get free access to BT's five million BT Wi-fi hotspots.
BT line rental
BT has three main line rental packages to choose from including Pay-as-you-go, 700 Minutes and Unlimited Minutes.
It also offers Line Rental Saver which discounts the monthly cost for line rental if you choose to pay for it upfront.
BT TV is essentially NOW TV with a BT TV box. It offers flexible add-ons that you can turn on and off at anytime.
The add-ons include the NOW Sky Sports Pass, BT TV Kids and the NOW Sky Cinema Pass, as well as other providers such as Netflix and Amazon Prime Video.